Compliance

We are committed to complying with all relevant legislation, particularly the UK GDPR and PECR, which govern data security, protection, and privacy regulations.

Selectabase is registered with the Information Commissioner’s Office (ICO) as a data controller. We source and process all data responsibly, adhering strictly to ICO guidelines.

Selectabase is also a member of The Direct Marketing Association (DMA) and was one of the first to achieve full compliance with the DMA’s Data Compliance Audit process. This rigorous audit, which is a condition of membership, is conducted every three years by DQM GRC, an independent auditor appointed by the DMA. Our most recent audit was successfully completed in 2023.

The audit thoroughly assesses our approach to key data issues, including:

  • Supplier and Client Relationships and Contracts
  • Consent, Privacy, Security, Age, and Data Engagement
  • Suppression Policy
  • Data Retention Policy
  • Staff Training
  • Selection, Extraction and Delivery of Data

Unwavering Data Security

We take data security seriously. Our secure data centre is equipped with:

  • Access permission policies
  • Single-person airlock entry
  • Cameras monitoring all entrances/exits and server rooms
  • Secure badge reader access control
  • Laser car park barriers
  • Motion detection systems
  • Burglary prevention measures at entrances/exits
  • 24/7 security guards, video surveillance and intrusion detection
  • Permanent surveillance centre monitoring of entrances/exits
  • Fire detection systems
  • Flood and earthquake-resistant location
  • Automatic backup generators with 24-hour autonomy

All data is securely held and transmitted, and only retained for a reasonable and proportionate length of time.

For further information, please Contact Us.

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